Privacy Policy

The Change You Need, LLC ("we," "us") respects your privacy. This policy explains what information we collect through thechangeyouneed.com and how we use and protect it.

Information we collect

• Information you submit in our forms: name, email, phone, property address, and your message.
• Basic technical information your browser sends, such as device type and pages visited.

Rental applications, payments, leases, and resident and owner accounts are handled in our secure property-management software. That provider's privacy policy also applies to information you enter there. We never see or store your full bank account or card numbers on this website.

How we use it

• To respond to inquiries and maintenance requests
• To provide property management services
• To meet legal, accounting, and record-keeping obligations

How we share it

We do not sell your personal information. We share it only with service providers who help us operate (for example, website hosting, email delivery, screening, and maintenance vendors assigned to your request), with property owners as needed to manage their property, or when required by law.

Security & retention

We use reasonable administrative, technical, and physical safeguards to protect personal information and keep it only as long as needed for the purposes above or as required by law. If a breach affecting your information occurs, we will notify you as required by the Illinois Personal Information Protection Act.

Contact

Questions about this policy? Email hello@thechangeyouneed.com or call (555) 555-0100.