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The Change You NeedProperty Management

Resident Center

Everything you need, in one place.

Pay rent, view your lease, request repairs, and find answers — any time, from any device.

Pay rentRequest maintenance

Maintenance emergency? Call (555) 555-0199 any time, day or night. For fire, a gas smell, or danger to anyone's safety, call 911 first.

Pay rent

Pay online by bank transfer or card, or set up AutoPay.

Lease & documents

View and download your signed lease, addenda, and notices.

Request maintenance

Report a repair and get a reference number for your records.

Moving in or out

Checklists, utilities, inspections, and deposit information.

Resident FAQ

Quick answers about rent, repairs, insurance, and notices.

Contact us

Questions about your home or lease? We're here to help.

Resident portal

Your home, managed from your phone.

Every resident gets a secure online account. You'll receive an invitation by email when your lease is signed.

Didn't get your invitation? Contact us at (555) 555-0100 or hello@thechangeyouneed.com and we'll resend it.

Pay rent & set up AutoPay
View your lease & documents
Submit & track maintenance
See your payment history
Upload renter's insurance
Update contact information

Rent basics

  • Rent is due on the 1st of each month.
  • Late fees apply after the grace period stated in your lease (5 days).
  • AutoPay is the easiest way to always pay on time.

Renter's insurance

Required for all residents, with at least $100,000 in personal liability coverage. The owner's insurance does not cover your belongings. Upload proof of coverage in the resident portal.

Having trouble with rent?

Talk to us before the due date — we'd much rather work out a plan than send a notice. You can also call 211 or visit 211.org to find local rental-assistance programs.