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Residents

Pay rent online.

Rent is due on the 1st of each month. Pay in a minute through your secure resident portal.

Online payments are being set up. Until then, please contact us at (555) 555-0100 for payment instructions.

Ways to pay

Choose what works for you.

Bank transfer (ACH)

Pay directly from checking or savings — the lowest-cost option.

Debit or credit card

Instant payment. Card processors may charge a convenience fee.

AutoPay

Set it once and rent is paid automatically every month.

Cash at retail stores

If your portal offers it, pay with cash at participating stores using a barcode.

Rent policies

Good to know.

  • Rent is due on the 1st of each month.
  • A late fee applies if rent isn't received within the grace period in your lease (5 days).
  • Returned payments may incur a fee and may require certified funds afterward.
  • Your lease is the final word on amounts, due dates, and fees.
  • Payments are credited to the oldest balance first unless your lease says otherwise.

First time paying online?

  1. 1Find the portal invitation email we sent when your lease was signed.
  2. 2Create your password and log in.
  3. 3Add a bank account or card under Payments.
  4. 4Make a payment or turn on AutoPay.

Can't find your invitation? Call (555) 555-0100 or email hello@thechangeyouneed.com and we'll resend it.